IMPORTANT NOTE: KuberBox is not yet accepting International orders directly through the portal www.kuberbox.com. However, we may ship the item to an international location based on the item ordered and the destination country. Request you to get in touch with email@example.com to understand if your order is eligible for international shipping or not. Inconvenience is regretted. We will soon include the International shipping on all our items. Please do note that the returns & exchange policy is not valid on International Shipments under any circumstances. Thank You.
Shipments are sent via FedEx®, UPS®, or USPS®. We also offer several convenient specialty services, including expedited shipping, shipment of gifts to an alternate address, and holding a package for pick-up at a FedEx® location.
To protect the security of your shipment, we require an adult signature at the time of delivery, regardless of any waivers you may have with the courier. Our double-boxed packages are fully insured until delivery at the shipping address. Additionally, to ensure that someone will be available to sign for your package, an e-mail message will be sent notifying you that it has been shipped.
Shipping to an Alternate Address
KuberBox understands that there may be times when you are unavailable to receive a package at home, or you might want to have a gift shipped directly to the recipient. In such cases, simply contact your credit card or bank institution to add the alternative shipping address to your account. This security precaution protects our customers from fraudulent activity and will expedite the shipping process.about Address Verification by KuberBox.
Hold at Location Option
If you prefer, we can arrange to hold your package at a local FedEx® location to be picked up at your convenience. For your protection, signature and proof of identity are required to pick up your held shipment. If you would like to have your package sent to a FedEx® location, or to locate the FedEx® facility closest to you, contact a KuberBox representative at 866-737-0754.
International orders are sent via FedEx International Priority®. Orders shipped outside the United States are subject to all customs, duties, and taxes imposed by the country of import.
P.O. Box Addresses
KuberBox requires that a physical address is provided for every order placed, and does not ship to P.O. Box addresses.
Packaging of Diamonds and Fine Jewelry
Every item shipped from KuberBox will be presented in our stunning packaging accompanied with all related documents, including the appraisal and diamond certificate (if applicable).