Once your made-to-order piece is ready and certified, we pack it in adorable boxes and ship it through reliable shipping companies. The product will be delivered at your doorstep. We take extra care in shipping jewellery since it’s a high value item. Thus, each and every order delivery is transit insured to make sure that your perfect piece reaches you safely. The order shall reach you in 10-15 business days.
Though the chances are minimal, but in the event that your order gets misplaced during transit, we will re-ship the product to you without any additional cost. The complete responsibility of the order rests on our shoulder till we deliver the product safely in your hands. You can rest be assured that the product you have ordered and paid for, will come to you by all means
The status of the order can be tracked by logging into your account on our website. Look for “Orders” under the “My Account” section to check the status of your order. Alternatively, the order can also be tracked here without logging in.
If you want us to ship the products outside India, please get in touch with the customer delight team before placing the order. Depending on the country and the item you wish to buy, our team will guide you through the possibilities
We understand that knowing your perfect ring size can be a task. Therefore we provide you the option to get your ring resized for free with us. In the event that your ring is not a perfect fit, a pickup can be arranged from your home. Once the ring is received at our workshop, we would do everything required to make sure that your precious little things sits perfectly on your beautiful fingers. Once we are sure that we have the correctly sized ring for you, we will again ship the product back to you with insurance.
We exercise a friendly “No-Questions-Asked” return policy to allow you the comfort to experience our products. We believe 30 days is a comfortable period to get to understand the product and decide if it’s up to your liking or not. You can exchange any products bought from this website at 100% of the invoice price within 30 days of the receipt of the product. After 30 days, you would have to use the lifetime exchange option.
During returns & exchange, it is mandatory that the product be in perfectly intact condition along with the certificates & bill issued along with it. Normal wear and tear of the product is acceptable for exchange requests only. On return requests, it is required that the product be accompanied with the tags, bills & certificates issued with it. The products that are not in ideal condition shall be duly inspected and appraised at our laboratory before disclosing the return value of the product at that point of time.
Returns: On confirmation of the condition of the product after it is received at our workshop, the refund will be issued within 3 working days given that the product meets the criteria for return as described above. In other cases, a fair appraisal will be done by our experience staff and the best offer would be forwarded to you. On confirmation from you to exercise the offer, the offer value shall be processed within 3 days of receipt of confirmation from you. Exchange: After the receipt of the product at the workshop, the product will be checked and appraised for its fair value under prevailing market prices. A credit note worth 80% of the derived price shall be issued to you to enable you to make another transaction on our website using the credit note. This credit note comes with an expiration of 60 days from the date of being issued
You can get in touch with us through our customer delight team by emailing us at firstname.lastname@example.org or Calling us on +91-876 444 3300. Our team will arrange a pickup from your home through a reliable shipping company. Once the product is received at our workshop, the customer support team-member assigned to you shall guide you through email/call.
KuberBox.com is India's Most Loved Online Gold & Diamond Jewellery Shopping Portal. We Offer A Wide Range Of Gold, Diamond & Gemstone Jewelry Consisting Of Earrings, Pendants, Rings, Mangalsutras, Tanmaniyas, Bangles, Bracelets, Men's Rings, Wedding Bands, Engagement Rings, Chains & Necklaces. The Shoppers Also Have An Option to Buy 100% Customized Jewellery Through Our Portal Via One-to-One Conversation. KuberBox.com Has The Latest Designs of Diamond Women's Earrings, Women's Diamond Rings, Women's Diamond Managalsutras, Women's Diamond Pendants & Lockets, Women's Diamond Bracelets & Bangles. All of 2014's Stunning Jewellery Designs Are Available on KuberBox.com. All Our Products Are Certified By Third Party International Laboratories & BIS Hallmarked for 18k & 14k Gold Purity.